FAQs & Troubleshooting
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334 Results
- 1White lines down the page
- 2Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
- 3Faint
- 4Black lines down the page
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 7Protect your Brother machine against unauthorised access over the network
- 8How to identify your Operating System (OS).
- 9Scan multiple pages into one file instead of each scan being saved as a separate file.
- 10How do I clear the message "Jam Duplex" from the LCD?
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12How do I make my copied images lighter or darker?
- 13Wrinkles or creases
- 14Scan and save a document in PDF format (Scan to File)
- 15I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 16Black toner marks across the page
- 17Ghost
- 18When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 19Log on as a restricted user when the Secure Function Lock feature is turned ON
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24What is Brother iPrint&Scan?
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26Locate files scanned with ControlCenter2 (For Macintosh)
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28Change the printer driver settings (Windows/macOS)
- 29How do I make my copied images look sharper and more vivid?
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 31Is my Brother machine compatible with Windows Vista?
- 32Hollow print
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 35The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 36Locate files scanned with ControlCenter3 (For Windows)
- 37I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 38What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 39What is the BRAdmin Professional software used for?
- 40Open the Control Panel (For Windows)
- 41How to load numbered checks or forms in the paper tray?
- 42Can I use voice mail on the same line as my Brother machine?
- 43I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 44I cannot send a fax using PC-FAX (Windows 10)
- 45When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 46Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 47The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 48Can I use AirPrint with my Brother machine?
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?