FAQs & Troubleshooting
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- 1When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4The Printer Setting Tool does not start.
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6Using the Device Settings (for Windows)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 9How to set the Cutter
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 12When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14Which interface can I use?
- 15Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 19When I print many continuous labels, part of the label data is printed twice.
- 20(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 21The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 22(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 24How to set the Head Unit
- 25How to set the Peeler
- 26How to set the Platen Roller
- 27What Android™ mobile application can I use?
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31The power button does not light up.
- 32A security warning appears when accessing Web Based Management via HTTPS.
- 33I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 34I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 35Creating a label with OpenOffice (Linux®)
- 36How to install Brother software on a computer not connected to the Internet
- 37How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38Using P-touch Template Settings
- 39Can I print out the printer settings?
- 40When printing using the RD roll, the print is out of alignment.
- 41The media cannot be fed to the beginning of a label.
- 42The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 43How do I uninstall the printer driver?
- 44How to delete the registry information and files related to the printer driver
- 45How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 46How do I clean my printer?
- 47How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48What is the Label List? (P-touch Editor 5.x for Windows)
- 49How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 50How do I create an Address Label? (P-touch Editor 5.x for Windows)