FAQs & Troubleshooting
Latest |
108 Results
- 5109/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 5209/12/2021How do I transfer label templates with P-touch Transfer Express?
- 5308/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5427/07/2021How do I transfer templates or other data from the computer to the printer?
- 5527/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5624/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 5715/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 5807/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 5904/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6026/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 6114/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6209/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 6322/05/2020When I print a long label or many labels continuously, printing suddenly stops.
- 6419/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 6519/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 6618/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6713/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6813/05/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 6913/05/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 7013/04/2020Using P-touch Template Settings
- 7113/04/2020Using the Device Settings (for Windows)
- 7206/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7327/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7409/12/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 7509/12/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 7609/12/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 7709/12/2019The printing position shifts vertically or horizontally. (Linux®)
- 7809/12/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 7909/12/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 8009/12/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 8109/12/2019I cannot save the edited text file. (Linux®)
- 8209/12/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 8309/12/2019Are there any drivers available for FreeBSD? (Linux®)
- 8409/12/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 8509/12/2019Creating a label with OpenOffice (Linux®)
- 8616/10/2019Uninstalling the printer drivers (Linux®)
- 8716/10/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 8816/10/2019The driver installation finished successfully but I cannot print. (Linux®)
- 8916/10/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 9016/10/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 9116/10/2019I cannot print from RedHat or CentOS. (Linux®)
- 9216/10/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 9316/10/2019Large characters are printed incorrectly. (Linux®)
- 9416/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 9516/10/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 9616/10/2019Disable or reconfigure SELinux. (Linux®)
- 9716/10/2019Creating a label with GIMP (Linux®)
- 9815/10/2019The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 9915/10/2019The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 10020/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)