FAQs & Troubleshooting
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198 Results
- 1I cannot print.
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I transfer label templates with P-touch Transfer Express?
- 6I cannot install the printer driver or print in Windows 11.
- 7How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9I cannot install the printer driver.
- 10What Android™ mobile application can I use?
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 13Where can I find my Brother printer's serial number?
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15How do I transfer label or slip templates?
- 16How to delete the registry information and files related to the printer driver
- 17How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 18Where can I download the latest P-touch Editor for Mac?
- 19The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 20How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 21When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 22I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 23Where can I download Brother iPrint&Label? (iPrint&Label)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 26How do I install/change the label roll?
- 27My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 28P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 29I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 30How can I reset the printer?
- 31What is the Label List? (P-touch Editor 5.x for Windows)
- 32How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 33What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 34How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 352-color Printing is not possible.
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37Using the Printer Setting Tool (for Mac)
- 38How can I print using Portrait? (iPrint&Label)
- 39Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 40How to uninstall the printer driver and software
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42How do I start P-touch Editor Lite when connecting the printer to my computer?
- 43My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 44How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 45When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 46The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 47How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 50Installing the software