FAQs & Troubleshooting
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227 Results
- 1My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 2I got an error while installing the printer driver. (Linux®)
- 3I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 4Where can I download the latest P-touch Editor for Mac?
- 5Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 6Which interface cable can I use?
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8How do I disable broadcasting the printer to AirPrint-compatible devices?
- 9How do I install the software on the computer for wired network environment? (for Windows)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 12Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 13Some of the print options in OpenOffice do not work. (Linux®)
- 14I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 15Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 16Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 17Printing is not possible. (P-touch Editor5.3 for Mac)
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 20How to open the Devices and Printers window
- 21(Video) When I print many continuous labels, part of the label data is printed twice.
- 22How do I install the software on the computer using a USB cable? (for Windows)
- 23(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24Where can I find my Brother printer's serial number?
- 25What Android™ mobile application can I use?
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 28The paper settings specified from the server computer are not reflected on the client computer.
- 29How do I reset network setting?
- 30When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 31Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 32How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 33The power button does not light up.
- 34How do I install/change the label roll?
- 35The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 36The print is horizontally compressed and not shaped correctly.
- 37Creating a label with OpenOffice (Linux®)
- 38The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 39How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 40I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 41Where can I download Brother iPrint&Label? (iPrint&Label)
- 42How do I switch to and use the mass storage mode?
- 43How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 44Can I directly operate my printer from a self-developed application software and print a label?
- 45The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 46I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 47When I print many continuous labels, part of the label data is printed twice.
- 48How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 49The driver downloaded from the website cannot be installed.
- 50Printing is not possible. (USB connection)