FAQs & Troubleshooting
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215 Results
- 1My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4I got an error while installing the printer driver. (Linux®)
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6Where can I download Brother iPrint&Label? (iPrint&Label)
- 7Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 8Where can I download the latest P-touch Editor for Mac?
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 11Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 12How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 13How do I disable broadcasting the printer to AirPrint-compatible devices?
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15What Android™ mobile application can I use?
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17How do I transfer label or slip templates?
- 18Can I create a label with time&date? (iPrint&Label)
- 19I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (USB connection)
- 23The printer does not print.
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 26How do I uninstall the printer driver?
- 27When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 28What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30What iOS mobile application can I use?
- 31What do the indicator lights mean?
- 32What is the default User ID and Password for BRAdmin Light or Professional?
- 33The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 34My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 35Creating a label with OpenOffice (Linux®)
- 36Can I change the barcode settings like barocde size? (iPrint&Label)
- 37Can I change the barcode protocol inside the templates? (iPrint&Label)
- 38P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 39How to identify the printer's firmware version
- 40My printer will not print from the P-touch Address Book software.
- 41Adding a custom media size for continuous tape / roll (Linux®)
- 42How to open the Devices and Printers window
- 43(Video) Small characters or thin lines are printed faintly.
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45How can I print using Portrait? (iPrint&Label)
- 46Poor print quality when printing on narrow labels. (iPrint&Label)
- 47Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 48Can I use the app with my iPad? (iPrint&Label)
- 49Can I print labels without using a computer? (P-touch Template)
- 50How do I transfer label templates to the printer via network? (BRAdmin Professional)