FAQs & Troubleshooting
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163 Results
- 1I cannot install the printer driver.
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4I got an error while installing the printer driver. (Linux®)
- 5How do I install/change the label roll?
- 6I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 10Printing is not possible. (P-touch Editor 5.0 for Mac)
- 11Where can I download the latest P-touch Editor for Mac?
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 14The power button does not light up.
- 15Creating a label with OpenOffice (Linux®)
- 16The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 17How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 18How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 19How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 20Adding a custom media size for continuous tape / roll (Linux®)
- 21Can I set a different media width when using an OpenOffice template? (Linux®)
- 22How to install Brother software on a computer not connected to the Internet
- 23"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 24The print is horizontally compressed and not shaped correctly.
- 25How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 26I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 27How to uninstall the printer driver and software
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 30I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 31Installing the LPR driver and CUPS wrapper driver (Linux®)
- 32Some of the print options in OpenOffice do not work. (Linux®)
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 35I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 36Creating a label with GIMP (Linux®)
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 40How to identify your Operating System (OS) for Windows or Mac
- 41Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 42How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 43PostScript data cannot be printed or is printed in the text format. (Linux®)
- 44How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 45P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 46Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 47My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 48The driver installation finished successfully but I cannot print. (Linux®)
- 49I cannot save the edited text file. (Linux®)
- 50Print free-length labels with the set length (Linux®)