FAQs & Troubleshooting
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192 Results
- 1How do I connect the printer to my mobile device via Bluetooth®?
- 2Adding a custom media size for continuous tape / roll (Linux®)
- 3How do I transfer label or slip templates?
- 4Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5How do I connect the printer to my computer using a USB cable?
- 6(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 7How to print a label using AirPrint (For Mac)
- 8(Video) Small characters or thin lines are printed faintly.
- 9Installing the software
- 10How can I connect my printer wirelessly?
- 11Where can I download the latest P-touch Editor for Mac?
- 12(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15Using the Communication settings (for Windows)
- 16"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 17How do I clean my printer?
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19Using the Printer Setting Tool (for Mac)
- 20P-touch Editor crashes when I open it on my Mac.
- 21Installing a CA certificate
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 24I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 25How do I uninstall the printer driver?
- 26When I print many continuous labels, part of the label data is printed twice.
- 27How to delete the registry information and files related to the printer driver
- 28How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29What is the Label List? (P-touch Editor 5.x for Windows)
- 30The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 31How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 34How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 35What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 36How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 37Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 38How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 39How to use the Numbering function (P-touch Editor 5.x for Windows)
- 40I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I cannot connect my printer to the wireless network with WPS when using WPA3.
- 42Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 43I cannot connect my printer to a Windows 11 computer via USB.
- 44I cannot connect my printer and print via Bluetooth® on macOS 12.
- 45When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 46A security warning appears when accessing Web Based Management via HTTPS.
- 47Install BRAdmin Professional 3
- 48I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 49I cannot print and my printer is identified as an unknown device.
- 50What kind of paper can I use for Print Service Plugin?