FAQs & Troubleshooting
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170 Results
- 1Jam Rear
- 2Load paper in the paper tray
- 3Turn the Toner Save Mode on or off.
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5What is the recommended paper?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Jam Inside
- 9Replace Drum
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13What is Brother iPrint&Scan?
- 14How to identify your Operating System (OS).
- 15Condensation
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Delete print jobs from the print queue.
- 19I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 20Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Replace PF Kit xx
- 24Replace Belt
- 25Jam 2-sided
- 26What is the BRAdmin Professional software used for?
- 27Replace Fuser
- 28I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 29Check the firmware version.
- 30Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33Change the printer driver settings (Windows/macOS)
- 34Registration or Registration failed.
- 35Print Unable XX
- 36Print both sides of paper or a booklet automatically
- 37Print on envelopes, labels or thick paper from the MP Tray
- 38I cannot install the driver when using the Driver Install Tool. (Linux)
- 39I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 40Open the Control Panel (For Windows)
- 41Can I print from or scan to Android™ Smartphone?
- 42Adjust color settings by using the custom setting in the printer driver
- 43Replace Laser
- 44The printer status is Offline or Paused.
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46What driver package format is supported by my Linux distribution?
- 47Cannot print after a Windows 10 update (June 2020)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Uninstall printer drivers (Linux)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)