FAQs & Troubleshooting
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214 Results
- 1Print on Both Sides of the Paper (Macintosh)
- 2(Video) Load A4/Letter paper
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5Check the remaining ink or toner level (Linux)
- 6Print on Both Sides of the Paper (Windows®)
- 7Paper is Jammed in the 2-sided Tray
- 8Media Type Mismatch or Media Mismatch
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 11Enable the Brother machine's network interface.
- 12Reset the Network Settings to the Factory Settings
- 13Restrict changing machine settings for users.
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16(Video) Unpack your Brother machine
- 17I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 18Paper is Jammed in the Paper Tray
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 21Configure the Store Print Log to Network Settings Using Web Based Management
- 22Install a Certificate on Your Brother Machine
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Delete print jobs from the print queue.
- 25How to identify your Operating System (OS).
- 26Access Web Based Management
- 27Clean the Paper Pick-up Rollers
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 30Print as a Poster (Windows®)
- 31Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 32Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 33Change the printer driver settings (Windows/macOS)
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Paper is Jammed in the Back of the Machine
- 36(Video) Replace the Toner Cartridge
- 37I cannot connect my machine to a Windows 11 computer via USB.
- 38My printer takes a long time to start printing when using Airprint. (iOS 16)
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40Manage Your Network Machine Securely Using Web Based Management
- 41Reset the Drum Counter
- 42Load and Print on Envelopes Using the MP Tray
- 43"Offline" appears on the Status Monitor.
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45My Brother machine has no power.
- 46Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 47Envelope creases
- 48Set Sleep Mode Countdown
- 49Install the optional lower tray
- 50Update the Driver or Firmware for your Brother machine