FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Paper is Jammed inside the Machine
- 4What is Brother iPrint&Scan?
- 5Print on Both Sides of the Paper (Macintosh)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 8(Video) Load A4/Letter paper
- 9Image skewed
- 10Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 11Size Error DX or Size Error 2-sided
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Paper is Jammed in the 2-sided Tray
- 14Paper is Jammed in the Paper Tray
- 15(Video) Replace the Toner Cartridge
- 16Restrict changing machine settings for users.
- 17Configure the Store Print Log to Network Settings Using Web Based Management
- 18I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Manage Multiple Certificates
- 22Print on Both Sides of the Paper (Windows®)
- 23Load and Print on Envelopes Using the MP Tray
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25(Video) Connect the cord
- 26Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 27Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 28The printer status is Offline or Paused.
- 29Clean the Paper Pick-up Rollers
- 30Secure Print (Windows®)
- 31Smudges on printed pages (Poor fixing)
- 32Paper is Jammed in the Back of the Machine
- 33Access Web Based Management
- 34I cannot find some options in the Print dialog box (macOS 11 or later)
- 35What driver package format is supported by my Linux distribution?
- 36Cannot print after a Windows 10 update (June 2020)
- 37My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 38Load and Print Thick Paper Using the Paper Tray
- 39How to use Driver Deployment Wizard(only available for Windows)
- 40Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 41Load and Print Thick Paper and Labels Using the MP Tray
- 42My Brother machine has no power.
- 43The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 44Curled or wavy
- 45What can happen if the wrong paper is used in your machine.
- 46Print as a Poster (Windows®)
- 47Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49Use the Network Connection Repair Tool (Windows)
- 50(Video) Unpack your Brother machine