FAQs & Troubleshooting
![]() |
Popular |
126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I cannot print on a wireless (Wi-Fi) network (Windows)
- 3(Video) Paper is Jammed in the Manual Feed Slot
- 4(Video) Paper is Jammed inside the Machine
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Set up your Brother machine
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Paper is Jammed in the Back of the Machine
- 9(Video) Paper is Jammed in the Paper Tray
- 10Add your Brother machine with AirPrint (macOS)
- 11Adjust color settings by using the custom setting in the printer driver (Windows only)
- 12I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 14The color of your printouts is not what you expected
- 15I cannot print full-page photos or images using Email Print.
- 16I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18Delete print jobs from the print queue.
- 19How to identify your Operating System (OS).
- 20Discover the MAC address of the Brother network card
- 21Cartridge Error
- 22No Toner
- 23Toner Low
- 24Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 25The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 26I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 27Install the Brother Mobile Connect application (for mobile device)
- 28Check the firmware version.
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31Color offset
- 32Check the Node Name of the Brother machine
- 33What is the default password for my Brother machine?
- 34I cannot connect my machine to a Windows 11 computer via USB.
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36A security warning appears when accessing Web Based Management via HTTPS.
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38Check the remaining ink or toner level (Linux)
- 39I cannot print on a wireless (Wi-Fi) network (Mac)
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41Media Mismatch
- 42What is the difference between the toner cartridge and the drum unit?
- 43Change the printer driver settings (Windows)
- 44Condensation
- 45Toner Error
- 46Cannot Print ##
- 47What is the default password for my BRAdmin or Web Based Management?
- 48No Paper T1
- 49Correct the Color Printing
- 50Manual Feed