FAQs & Troubleshooting
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217 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Load A4/Letter paper
- 3Paper is Jammed in the MP tray
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Check the remaining ink or toner level (Linux)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Set up your Brother machine
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9What is the difference between the toner cartridge and the drum unit?
- 10How to identify your Operating System (OS).
- 11What is Toner Continue Mode?
- 12What is the recommended paper?
- 13Image skewed
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Faint
- 17Toner specks
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 20Manage Multiple Certificates
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 23White lines down the page
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25I cannot connect my machine to a Windows 11 computer via USB.
- 26I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Cannot print after a Windows 10 update (June 2020)
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30Send an Email Securely Using SSL/TLS
- 31Export the Certificate and Private Key
- 32Import a Certificate and Private Key
- 33Media Type Mismatch or Media Mismatch
- 34Setup a Brother machine on a wireless (Wi-Fi) network.
- 35Enable the Brother machine's network interface.
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37What is Brother iPrint&Scan?
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 40Discover the MAC address of the Brother network card
- 41Change the printer driver settings (Windows/macOS)
- 42Drum !
- 43(Video) Paper is Jammed inside the Machine
- 44Set Sleep Mode Countdown
- 45I want to print using CUPS while keeping SELinux enabled. (Linux)
- 46Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 47Change machine settings from your computer.
- 48Restrict computers that can access the Brother machine.
- 49Control Printer Driver settings (only available for Windows)
- 50Reset the Drum Counter