FAQs & Troubleshooting
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172 Results
- 1(Video) Replace Toner
- 2(Video) Load paper
- 3I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 4Load paper in the paper tray
- 5What is Brother iPrint&Scan?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Jam Rear
- 8Jam Inside (With Video Instructions)
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12(Video) Unpack your Brother machine
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Print both sides of paper or a booklet automatically
- 15Jam Tray (1)
- 16Reset the print server to the default factory settings.
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19The printer status is Offline or Paused.
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21(Video) Connect the power cord
- 22Can I print from or scan to Android™ Smartphone?
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 27Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 28Turn the Toner Save Mode on or off.
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Enable the Brother machine's network interface.
- 31How to identify your Operating System (OS).
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33Set up your Brother machine on a wireless network
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36(Video) Set up your Brother machine
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Print a web page from iPrint&Scan when using an Android™ mobile device.
- 39Manual Feed
- 40Toner Low or Prepare New Toner Cartridge
- 41Jam 2-sided
- 42What can happen if the wrong paper is used in your machine.
- 43I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 44What kind of envelopes and labels are recommended for printing?
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Drum !
- 49Drum End Soon
- 50Can I use non-Brother or third party supplies with the Brother machine?