FAQs & Troubleshooting
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161 Results
- 1(Video) Replace Toner
- 2(Video) Load paper
- 3Replace Drum
- 4Load paper in the paper tray
- 5Jam Rear
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10(Video) Set up your Brother machine
- 11The printer status is Offline or Paused.
- 12What is the recommended paper?
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 15Jam 2-sided
- 16Manual Feed
- 17What is Brother iPrint&Scan?
- 18Self-Diagnostic
- 19What is the BRAdmin Professional software used for?
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21What is AirPrint?
- 222-sided Disabled
- 23The machine prints unexpectedly or it prints garbage.
- 24What can happen if the wrong paper is used in your machine.
- 25(Video) Unpack your Brother machine
- 26(Video) Connect the power cord
- 27Turn the Toner Save Mode on or off.
- 28What kind of envelopes and labels are recommended for printing?
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 32Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 33Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Print Unable or Print Unable XX
- 36Size Error DX or Size Error 2-sided
- 37Drum !
- 38Jam Inside (With Video Instructions)
- 39Jam Tray (1)
- 40All black
- 41Connect the power cord
- 42I cannot find some options in the Print dialog box (macOS 11 or later)
- 43What driver package format is supported by my Linux distribution?
- 44Check the remaining ink or toner level (Linux)
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 47A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 48Protect your Brother machine against unauthorised access over the network
- 49(Video) Load an Envelope (Manual Feed Slot)
- 50Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?