FAQs & Troubleshooting
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204 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Drum
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5Set up your Brother machine on a wireless network.
- 6The printer status is Offline or Paused.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8No Toner
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10Replace the Toner Cartridge
- 11Reset the Network Settings to the Factory Settings
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15Clean the Drum Unit Using Drum Dot Print
- 16(Video) Paper is Jammed inside the Machine
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19Print the Network Configuration Report
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21(Video) Toner set
- 22How to identify your Operating System (OS).
- 23Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 24Toner Low or Prepare New Toner Cartridge
- 25(Video) Paper is Jammed in the Paper Tray
- 26Curled or wavy
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30No Paper T1
- 31(Video) Update the Driver or Firmware for your Brother machine
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Load Paper in the Paper Tray
- 34Send an Email Securely Using SSL/TLS
- 35Manage Your Network Machine Securely Using Web Based Management
- 36Reduce Printing Noise
- 37Brother iPrint&Scan cannot find my Brother machine (macOS)
- 38What driver package format is supported by my Linux distribution?
- 39Cannot print after a Windows 10 update (June 2020)
- 40Manage Multiple Certificates
- 41Enable the Brother machine's network interface.
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43What is Brother iPrint&Scan?
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45(Video) Cannot Detect
- 46Image skewed
- 47I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 48Create a Certificate Signing Request (CSR)
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Media Type Mismatch or Media Mismatch