FAQs & Troubleshooting
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227 Results
- 1The print speed is slow.
- 2Replace Drum
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Replace Toner
- 5Jam Rear
- 6Jam Inside
- 7Jam MP Tray
- 8Replace PF Kit xx
- 9Jam Tray 1 or Jam Tray 2
- 10Out of Memory
- 11Replace Laser
- 12Print Unable or Print Unable XX
- 13Print both sides of paper or a booklet automatically
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Toner Low or Prepare New Toner Cartridge
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17Jam Duplex
- 18Curled or wavy
- 19Envelope creases
- 20Reset the print server to the default factory settings.
- 21What is the recommended paper?
- 22Replace Fuser
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24Use the Universal Printer Driver for PCL
- 25Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 26No Toner
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 28Cover is Open
- 29Drum Error (Drum!)
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31The printer status is Offline or Paused.
- 32Add your Brother machine with AirPrint (macOS)
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35Delete print jobs from the print queue.
- 36Reduce printing noise.
- 37What is AirPrint?
- 38Fuser Error or Self-Diagnostic
- 39No Paper
- 40Manual Feed
- 41Size mismatch
- 42Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 43What kind of memory can I use?
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47Install additional memory.
- 48Pre-Required Procedures (Linux)
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)