FAQs & Troubleshooting
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135 Results
- 1What is the recommended paper?
- 2What driver package format is supported by my Linux distribution?
- 3Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5How to identify your Operating System (OS).
- 6Printouts have a curl or wave.
- 7Printouts (envelopes) have creases.
- 8How can I change the printer settings?
- 9How do I print a Test page?
- 10Can I print from DOS applications?
- 11Replace the drum unit.
- 12I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 13The image is ghosted.
- 14Print command (cupswrapper) (Linux)
- 15Delete print jobs from the print queue.
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 18When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 19Change the printer driver settings (Windows/macOS)
- 20Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 21Print overrun
- 22What is a "Generic PCL Driver"?
- 23What kind of paper can I use?
- 24Can I use non-Brother or third party supplies with the Brother machine?
- 25What can happen if the wrong paper is used in your machine.
- 26What are the expected yields of the consumables?
- 27Print on both sides of the paper.
- 28Replace the toner cartridge
- 29The driver installation finished successfully but I cannot print. (Linux)
- 30When printing with monochrome laser printer, the print position shifts. (Linux)
- 31Black spots appear all over the page. (poor fixing)
- 32What do the LED indications mean?
- 33What is the best printer driver to use-the PCL or BR-Script driver?
- 34Uninstall the printer drivers (For Windows)
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 37Print command (LPR) (Linux)
- 38I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 39I want to print using CUPS while keeping SELinux enabled. (Linux)
- 40Pre-Required Procedures (Linux)
- 41The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 42The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 43Can I use AirPrint with my Brother machine?
- 44The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 45Can I print from and scan to iPhone, iPod touch and iPad?
- 46The printer status is Offline or Paused.
- 47How do I clean the paper pick-up roller?
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 49Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)