FAQs & Troubleshooting
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206 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2Can I print from or scan to Android™ Smartphone?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Print both sides of paper or a booklet automatically
- 6Load paper in the paper tray
- 7Turn the Toner Save Mode on or off.
- 8Carry out calibration to improve the color density
- 9Adjust color settings by using the custom setting in the printer driver
- 10Replace Toner
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12Jam Inside
- 13Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17Replace Drum
- 18I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 19Print Unable XX
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21What is Brother iPrint&Scan?
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23Registration or Registration failed.
- 24Replace Laser
- 25The printer status is Offline or Paused.
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 27No Paper
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29Drum Error (Drum!)
- 30Replace WT Box
- 31Jam Rear
- 32Jam Tray 1 / Jam Tray 2
- 33Envelope creases
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 38No Tray
- 39Belt End Soon
- 40Duplex Disabled
- 41No Toner
- 42Cover is Open
- 43Wrinkle
- 44What is the printable area per page?
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 47I cannot print from my computer via USB.
- 48Replace PF Kit xx
- 49Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 50Replace Belt