FAQs & Troubleshooting
Latest |
197 Results
- 110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 308/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 401/06/2023Delete print jobs from the print queue.
- 516/05/2023I cannot print from my computer via USB.
- 626/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 727/03/2023"Offline" appears on the Status Monitor.
- 827/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 927/03/2023Change the printer driver settings (Windows/macOS)
- 1027/03/2023The printer status is Offline or Paused.
- 1124/03/2023Open the Status Monitor
- 1214/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1319/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1419/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 1513/12/2022How to identify your Operating System (OS).
- 1624/11/2022What are supported file formats for the direct print feature?
- 1716/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1807/11/2022How do I replace the Belt Unit?
- 1907/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2007/11/2022Replace the drum unit.
- 2131/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2231/10/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 2325/10/2022How do I replace the Belt Unit?
- 2412/10/2022Can I print from DOS applications?
- 2520/09/2022Replace the drum unit.
- 2630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2730/08/2022How do I replace the Waste toner box?
- 2822/08/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 2909/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3003/08/2022How do I use the "Print to file" feature?
- 3126/07/2022When I print directly from the USB flash drive only an error page prints. What can I do?
- 3220/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3320/07/2022How do I replace the Waste toner box?
- 3423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3520/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3609/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3720/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3801/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4210/11/2021Open the Control Panel (For Windows)
- 4312/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4430/09/2021Uninstall the printer drivers (For Windows)
- 4502/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4610/02/2021Replace the toner cartridge
- 4716/07/2020Cannot print after a Windows 10 update (June 2020)
- 4806/07/2020What driver package format is supported by my Linux distribution?
- 4902/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5006/01/2020When I print images, the quality is not good (Linux)