FAQs & Troubleshooting
Popular |
169 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2"JAM MP TRAY" error appears on the LCD. What should I do?
- 3How do I replace the Waste toner box?
- 4Replace the drum unit.
- 5The paper is skewed when it's printed.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 7Replace the drum unit.
- 8Replace the toner cartridge
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10How to identify your Operating System (OS).
- 11I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 12The printer status is Offline or Paused.
- 13I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 14When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16"JAM REAR" error appears on the LCD. What should I do?
- 17"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 18Open the Status Monitor
- 19The error message "Print Unable 72" appears on the LCD. What should I do?
- 20Printouts have a color misregistration.
- 21Cannot print after a Windows 10 update (June 2020)
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 24Protect your Brother machine against unauthorised access over the network
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27Can I print on transparencies e.g. for overhead projectors?
- 28Can I use AirPrint with my Brother machine?
- 29I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 30When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 31Uneven density appears periodically in the horizontal direction.
- 32I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 33How do I replace the Belt Unit?
- 34Printouts have wrinkles.
- 35All print jobs are aborted and nothing is printed. (Linux)
- 36I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 37Windows 10 Support Information
- 38The print speed is very slow when I use XML Paper Specification Printer Driver.
- 39What are supported file formats for the direct print feature?
- 40How do I print data directly from the USB flash memory drive?
- 41How do I clean the Drum Unit?
- 42I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 43White streaks or bands down the page.
- 44Colored lines across the page.
- 45Can I buy any MICR toner?
- 46How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
- 47Where do I find the complete User's Guide?
- 48How do I adjust the print position of each color?
- 49What driver package format is supported by my Linux distribution?
- 50My machine prints 2-sided when I select 1-sided printing in the driver (Linux)