FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Replace Toner
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Enable the Brother machine's network interface.
- 6Jam Manual Feed
- 7What is Brother iPrint&Scan?
- 8Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 9Adjust color settings by using the custom setting in the printer driver
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11Add your Brother machine with AirPrint (macOS)
- 12Wireless setup is requesting a WPS PIN to complete the setup
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14What is AirPrint?
- 15Can I print from or scan to Android™ Smartphone?
- 16Change the printer driver settings (Windows/macOS)
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18Replace Drum
- 19Replace Fuser
- 20Turn the Toner Save Mode on or off.
- 21Large characters are printed incorrectly. (Linux)
- 22When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 23Can I print on transparencies e.g. for overhead projectors?
- 24Small Paper
- 25What is the BRAdmin Professional software used for?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Set up your Brother machine on a wireless network.
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31Replace WT (waste toner) Box
- 32Jam 2-sided
- 33Jam Rear
- 34Jam Tray 1
- 35I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37Print both sides of paper or a booklet automatically
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39Load paper in the paper tray
- 40Ghost
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 43Cannot print after a Windows 10 update (June 2020)
- 44I want to print using CUPS while keeping SELinux enabled. (Linux)
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Delete print jobs from the print queue.
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50What is the Network Shared printing?