FAQs & Troubleshooting
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166 Results
- 1Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 2Replace PF Kit xx
- 3Load paper in the paper tray
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Jam 2-sided
- 6The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 7My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 8Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Replace Drum
- 11Change the printer driver settings (Windows/macOS)
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13Can I print from iPhone, iPod touch and iPad?
- 14Small Paper
- 15Drum Stop
- 16No Waste Toner
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 18I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 19Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20No Toner
- 21Can I print from Android™ Smartphone?
- 22Jam Rear
- 23Jam Tray 1
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25How to identify your Operating System (OS).
- 26I cannot print from my computer via USB.
- 27Adjust the Brother machine's Sleep Time setting
- 28Print on envelopes, labels or thick paper from the Manual feed slot
- 29Clean the drum unit
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Jam Manual Feed
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Toner Error
- 36Cartridge Error
- 37The printer status is Offline or Paused.
- 38Carry out calibration to improve the color density
- 39Uneven density appears periodically across the page
- 40Replace Belt unit
- 41Replace WT (waste toner) Box
- 42Jam Inside
- 43Envelope creases
- 44Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46Replace Toner
- 47Turn the Toner Save Mode on or off.
- 48Ghost
- 49My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 50My Brother machine has no power.