FAQs & Troubleshooting
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127 Results
- 1What is the printable area per page?
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3Does NC-2200w work with Windows Vista?
- 4The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 5The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 6What kind of paper can I use?
- 7Printouts have wrinkles or creases.
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 10Printouts have a curl or wave.
- 11The paper is skewed when it's printed.
- 12When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 13When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 14What can happen if the wrong paper is used in your machine.
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 17What driver package format is supported by my Linux distribution?
- 18Open the Control Panel (For Windows)
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20I cannot print from my computer via USB.
- 21The printer prints unexpectedly or it prints garbage.
- 22Drum Life End Soon
- 23Uninstall the printer drivers (For Windows)
- 24The printed letters are slanted, positioned incorrectly.
- 25I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 26Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 27Uninstall the drivers. (Mac OS X 10.5)
- 28Replace the drum unit.
- 29Cannot print after a Windows 10 update (June 2020)
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31The driver installation finished successfully but I cannot print. (Linux)
- 32All print jobs are aborted and nothing is printed. (Linux)
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34I cannot print from my computer via network. (For Macintosh)
- 35The printer status is Offline or Paused.
- 36Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 37How can I change the printer settings?
- 38When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 39The image is ghosted.
- 40I cannot install the driver when using the Driver Install Tool. (Linux)
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42Replace the toner cartridge
- 43Output sheets are completely black.
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 46Large characters are printed incorrectly. (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48I want to print using CUPS while keeping SELinux enabled. (Linux)
- 49Check the firmware version.
- 50Delete print jobs from the print queue.