FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3How to Activate the Calligraphy Kit
- 4Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 5What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 6List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 7Mat, Cutting Blade and Material Combinations
- 8Can the cutting machine cut all materials automatically with the auto blade?
- 9Can the cutting machine make half cuts/kiss cuts?
- 10E93001 appears on the computer screen.
- 11E03004 appears on the computer screen.
- 12Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 13Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 14List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 15How do I update the software of the cutting machine?
- 16Care and Maintenance (Cleaning the Trimmer Blade)
- 17E12006 appears on the computer screen.
- 18E03002 appears on the computer screen.
- 19E02002 appears on the computer screen.
- 20How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 21How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 22If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 23Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 24What should I do if the scanned and cut positions are misaligned?
- 25Data cannot be transferred even though the machine number has been input. (M5622201)
- 26M3124301 appears on the Artspira app screen.
- 27E12003 appears on the computer screen.
- 28Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 29N12001 appears on the computer screen.
- 30E91002 appears on the computer screen.
- 31E12002 appears on the computer screen.
- 32E02004 appears on the computer screen.
- 33E00005 appears on the computer screen.
- 34E00001 appears on the computer screen.
- 35Data cannot be saved to a USB flash drive
- 36Data cannot be saved to the machine
- 37Attaching the Material/Peeling Off the Material
- 38E03005 appears on the computer screen.
- 39Can tape other than masking tape be used to secure materials to the cutting mat?
- 40Can the cutting machine cut felt, leather and synthetic leather?
- 41How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 42How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 43N11001 appears on the computer screen.
- 44E94002 appears on the computer screen.
- 45E02001 appears on the computer screen.
- 46Adjusting the Position of the Feed Roller
- 47How to Calibrate the LCD Touchscreen Display
- 48The pattern transferred from the Artspira app does not appear on the screen of the machine
- 49[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 50Cutting with the Rotary Auto Blade [Video]