FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to configure administrator lock
- 3Loops appear on the surface of the fabric when embroidering.
- 4How to Embroider on Clothes. [Video instructions]
- 5Introducing Brother My Stitch Monitor application
- 6How to unsubscribe from Artspira
- 7"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 8How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 9How to use the Round frame (PRPRFK1) [Video instructions]
- 10The pattern transferred from the Artspira app does not appear on the screen of the machine
- 11How to use the the versatile magnetic frame [Video instructions]
- 12"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 13How to set up the cap frame. [Video instructions]
- 14How to Embroider on Pet Collar. [Video instructions]
- 15How to Embroider on Cap. [Video instructions]
- 16How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 17"Picker error" message appears on the LCD. What does it mean?
- 18E96001 appears on the Artspira app screen.
- 19"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 20"Set the clock." message appears on the LCD. What does it mean?
- 21Maintenance (Cleaning the thread paths of the upper threads)
- 22"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 23Why does the upper thread keep breaking?
- 24How to connect your machine and transfer data to Artspira
- 25Introducing the Brother Artspira application
- 26List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 27"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 28"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 29The bobbin thread breaks.
- 30"This pattern cannot combine." message appears on the LCD. What does it mean?
- 31"This pattern cannot be used." message appears on the LCD. What does it mean?
- 32How do I attach or remove the embroidery frame?
- 33How do I wind the bobbin?
- 34"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 35E92001 appears on the Artspira app screen.
- 36After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 37Multiple data cannot be transferred to the machine at once
- 38There is no machine that can be transferred
- 39How to disconnect the machine from Artspira using the Artspira app
- 40About the contents and data treated by Artspira app
- 41M4210001 appears on the Artspira app screen.
- 42How to specify/change key display optimization
- 43What is key optimization mode?
- 44"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 45"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 46Nothing happens, even if the LCD display is pressed.
- 47Although the thread is not broken, a broken thread error occurs and the machine stops.
- 48"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 49Maintenance (Clean the hook)
- 50"Needle bar case home position error." message appears on the LCD. What does it mean?