FAQs & Troubleshooting
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146 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 3How to Embroider on Pet Collar. [Video instructions]
- 4How to set up the cap frame driver. [Video instructions]
- 5How to Embroider on Clothes. [Video instructions]
- 6Maintenance (Cleaning around the needle plate) [ Video ]
- 7Maintenance (Cleaning the bobbin case) [ Video ]
- 8How to use the the versatile magnetic frame [Video instructions]
- 9M3124301 appears on the Artspira app screen.
- 10M1332002 appears on the Artspira app screen.
- 11Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 12How to use the Round frame (PRPRFK1) [Video instructions]
- 13How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 14How to set up the cap frame. [Video instructions]
- 15Maintenance (Clean the hook) [ Video ]
- 16There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 17Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 18"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 19How do I attach or remove the embroidery frame?
- 20How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 21Loops appear on the surface of the fabric when embroidering.
- 22How to Embroider on Cap. [Video instructions]
- 23How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 24How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 25The pattern transferred from the Artspira app does not appear on the screen of the machine
- 26Introducing Brother My Stitch Monitor application
- 27The monitoring app on the smart device receives the notification items I do not need.
- 28"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 29The bobbin thread breaks.
- 30How to Embroider on Bag. [Video instructions]
- 31"Failed to save file." message appears on the LCD. What does it mean?
- 32Maintenance (Clean the hook)
- 33"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 34How to link accounts
- 35"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 36The upper thread does not reach the bobbin thread when embroidering begins.
- 37"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 38Maintenance (Cleaning the thread paths of the upper threads)
- 39Maintenance (Cleaning the bobbin case)
- 40"Needle bar case home position error." message appears on the LCD. What does it mean?
- 41Stabilizers (Backing)
- 42Data cannot be saved to the machine
- 43The App shows the message "Settings screen".
- 44The App shows the message "No Supported Machines Found".
- 45"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 46"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 47"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 48How do I install the bobbin wound with thread?
- 49There is no machine that can be transferred
- 50M5622201 appears on the Artspira app screen.