FAQs & Troubleshooting
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300 Results
- 1Mat and Cutting Blade Combinations
- 2How do I Scan for Cutting (Direct Cut) ?
- 3List of Error Messages for CanvasWorkspace (Others)
- 4Adjusting the Blade Extension
- 5Mat and Material Combinations
- 6E00009 appears on the computer screen.
- 7The mat is fed in at an angle and is not fed during cutting / drawing.
- 8Downloading Optional Design Pattern Collection
- 9E99902 appears on the computer screen.
- 10The machine is turned off (Auto Shut Down).
- 11Attaching & Peeling Off the Material
- 12Preparation of Craft Paper / Fabric
- 13ErrS10 appears on the computer screen.
- 14ErrS02 appears on the computer screen.
- 15E03002 appears on the computer screen.
- 16An error appears when trying to import a DXF file.
- 17The mat or the material catches on a feed roller during cutting/drawing.
- 18E11010 appears on the computer screen.
- 19How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 20N10004 appears on the computer screen.
- 21E00008 appears on the computer screen.
- 22E00003 appears on the computer screen.
- 23E11001 appears on the computer screen.
- 24About Blade Extension, Cutting Pressure and Mat
- 25Care and Maintenance (Cleaning the Scanner Glass)
- 26When the mat is inserted, the attached material peels off.
- 27Scanning Images (Scan to USB)
- 28Loading and Unloading the Mat
- 29Settings for Specific Functions
- 30Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 31“The entered text cannot be used.“ appears on the computer screen.
- 32ErrS52 appears on the computer screen.
- 33ErrS51 appears on the computer screen.
- 34E12004 appears on the computer screen.
- 35E10007 appears on the computer screen.
- 36E10005 appears on the computer screen.
- 37What type of cut files and projects containing cut data other than built-in patterns are available?
- 38Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 39How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 40E01002 appears on the computer screen.
- 41E00007 appears on the computer screen.
- 42E00006 appears on the computer screen.
- 43List of Error Messages for CanvasWorkspace (E##### / N#####)
- 44How to create an account for CanvasWorkspace
- 45How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 46How to use a Universal Pen Holder
- 47How do I Cut Around Drawings?
- 48Where can I purchase any consumables or options for Brother Cutting Machine?
- 49When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 50I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?