FAQs & Troubleshooting
![]() |
Popular |
35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I confirm that the FAX was sent correctly?
- 3How can I clear the "PAPER JAM" error message?
- 4"DOCUMENT JAM" error appears on the LCD. What should I do?
- 5How does the "FAX/TEL" Mode work?
- 6What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 7Can an External Answering Device(TAD) be used instead of the built-in one?
- 8I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 9What is Distinctive Ring and how do I program it?
- 10How do I improve the copy or fax quality?
- 11My FAX/MFC will not Dial. Why?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13What does "NG" on the Transmission Verification Report mean?
- 14What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 15Can I connect my External Answering Device in another room and still receive faxes?
- 16How do I program the date and time?
- 17When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 18I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 19How do I replace the ribbon?
- 20Why can't I copy or send? All the keys just beep 3 times.
- 21I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 22How do I know which receive mode to select?
- 23How do I clean the Scanner to improve the copy or fax quality?
- 24When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 25Can I print from or scan to Android™ Smartphone?
- 26How do I clean the print head?
- 27My Brother machine has no power.
- 28How do I set up a answering machine (TAD) to work on the same line as the fax?
- 29How do I print the received faxes that are stored in memory? (Fax Storage)
- 30Do I need a telephone line to send and receive faxes with my Brother machine?
- 31I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 32How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 33Can I print a report that will show a listing of faxes I sent and received?
- 34I am experiencing problems sending a fax, what can I do?
- 35Why are my sent faxes always received with a black vertical line down the page?