FAQs & Troubleshooting
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39 Results
- 1"DOCUMENT JAM" error appears on the LCD. What should I do?
- 2How can I clear the "PAPER JAM" error message?
- 3I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 4How do I know which receive mode to select?
- 5How do I improve the copy or fax quality?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7Can an External Answering Device(TAD) be used instead of the built-in one?
- 8What is Distinctive Ring and how do I program it?
- 9Can I print from or scan to Android™ Smartphone?
- 10How do I connect an External Telephone?
- 11How does the "FAX/TEL" Mode work?
- 12What does "NG" on the Transmission Verification Report mean?
- 13Can I confirm that the FAX was sent correctly?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Why are my sent faxes always received with a black vertical line down the page?
- 16How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 17Can I connect my External Answering Device in another room and still receive faxes?
- 18Can I print a report that will show a listing of faxes I sent and received?
- 19How do I clean the print head?
- 20I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 21Why can't I copy or send? All the keys just beep 3 times.
- 22I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 23What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 24When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 25How do I set up a answering machine (TAD) to work on the same line as the fax?
- 26What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 27How do I print the received faxes that are stored in memory? (Fax Storage)
- 28When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 29My FAX/MFC will not Dial. Why?
- 30Vertical streaks appear in my copies.
- 31I am experiencing problems sending a fax, what can I do?
- 32How do I program the date and time?
- 33My Brother machine has no power.
- 34"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 35How do I replace the ribbon?
- 36How do I clean the Scanner to improve the copy or fax quality?
- 37Can I reduce the size of a received fax on this machine?
- 38Do I need a telephone line to send and receive faxes with my Brother machine?
- 39I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?