FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How can I clear the "PAPER JAM" error message?
- 3Can I confirm that the FAX was sent correctly?
- 4"DOCUMENT JAM" error appears on the LCD. What should I do?
- 5How does the "FAX/TEL" Mode work?
- 6What does "NG" on the Transmission Verification Report mean?
- 7Can I print from or scan to Android™ Smartphone?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Can an External Answering Device(TAD) be used instead of the built-in one?
- 10I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 11How do I set up a answering machine (TAD) to work on the same line as the fax?
- 12Can I connect my External Answering Device in another room and still receive faxes?
- 13What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 14What is Distinctive Ring and how do I program it?
- 15I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 16How do I program the date and time?
- 17How do I clean the Scanner to improve the copy or fax quality?
- 18My FAX/MFC will not Dial. Why?
- 19How do I clean the print head?
- 20What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 21When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 22When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 23How do I replace the ribbon?
- 24Can I print a report that will show a listing of faxes I sent and received?
- 25How do I print the received faxes that are stored in memory? (Fax Storage)
- 26I am experiencing problems sending a fax, what can I do?
- 27How do I improve the copy or fax quality?
- 28Do I need a telephone line to send and receive faxes with my Brother machine?
- 29My Brother machine has no power.
- 30I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 31How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 32Why can't I copy or send? All the keys just beep 3 times.
- 33I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 34How do I know which receive mode to select?
- 35Why are my sent faxes always received with a black vertical line down the page?