FAQs & Troubleshooting
Latest |
44 Results
- 119/12/2022Can third party ink be used to refill the ink cartridges?
- 217/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 316/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 425/03/2016Can I print from or scan to Android™ Smartphone?
- 525/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 615/05/2015Set the date and time
- 711/05/2015Can I program my Brother machine to forward the faxes I receive to another location?
- 811/05/2015I cannot pull the paper tray out of my machine. What can I do?
- 911/05/2015The monochrome copies I make are too light. What can I do?
- 1011/05/2015When I print, the pages are smudged with ink. What should I do?
- 1111/05/2015How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
- 1211/05/2015How do I clean the Scanner to improve the copy or fax quality?
- 1311/05/2015Why are the faxes I send always received with a black vertical line down the page?
- 1411/05/2015What is the "Station ID" and how do I set it?
- 1515/12/2014I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 1619/09/2014Why doesn't my Brother machine have a dial tone?
- 1727/01/2014Improve poor print quality.
- 1827/01/2014How do I replace the Ink Cartridge?
- 1914/05/2013How do I clear the message "INK EMPTY BLACK" from the display?
- 2010/05/2013How do I clear the message "Awaiting Redial"?
- 2125/04/2013Verify if the Brother machine has a dial tone
- 2225/04/2013Why doesn't the machine answer when receiving a call?
- 2328/01/2013The keys on the control panel do not respond.
- 2430/07/2012When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 2529/06/2012What is Distinctive Ring and how do I program it?
- 2629/06/2012What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 2711/05/2012Where can I find my Brother machine's serial number?
- 2814/11/2011Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 2904/07/2011Can I use voice mail on the same line as my Brother machine?
- 3028/04/2011The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 3115/02/2011Do I need a telephone line to send and receive faxes with my Brother machine?
- 3203/11/2010The LCD displays an error code (number). What does it mean?
- 3315/06/2010I can receive a fax, but cannot receive a telephone call.
- 3404/03/2010Can I confirm that the FAX was sent correctly?
- 3519/05/2009I replaced my ink cartridge, but the LCD is still displaying "Ink Empty Black". What can I do?
- 3618/05/2009Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed the ink cartridge?
- 3712/02/2009How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 3816/12/2008What does "COMM.ERROR" on the LCD display mean?
- 3910/01/2008Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 4009/11/2007How do I store received faxes into memory? (Fax Storage)
- 4108/11/2007How do I clear the message "Wrong Paper Size" from the display?
- 4224/10/2006Why is it necessary for my machine to go through regular cleaning cycles?
- 4324/10/2006When scanning a document to be copied or faxed, the message "OUT OF MEMORY" appears on the display. What can I do?
- 4424/10/2006Can I still receive faxes or calls when the machine is switched off?