FAQs & Troubleshooting
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123 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot print using a HSe cassette.
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5I cannot print using FLe tape and get an error message.
- 6P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8Where can I find my Brother printer's serial number?
- 9The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13Installing the software (for Windows)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17What options are available for label / tube feeding and cutting?
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How to install the rechargeable Li-ion battery (optional)
- 20How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 21(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22How to insert a ribbon cassette
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25Power Supply
- 26How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 27(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 28(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29How to open the Devices and Printers window
- 30How to identify your Operating System (OS) for Windows or Mac
- 31How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 33I cannot print after updating the firmware or font data.
- 34How to insert a tube
- 35What is P-touch Library?
- 36How to charge the rechargeable Li-ion battery
- 37The tape does not cut well.
- 38My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 39I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 40Can my printer use TZ/TZe tapes?
- 41The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 42How to use Auto Power-Off Time
- 43How to insert a tape cassette
- 44Can I apply device setting changes to another printer?
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 47The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 48How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)