FAQs & Troubleshooting
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64 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Use the Output Guide
- 3The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 4Acceptable Documents
- 5What is Remote Setup?
- 6When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 7Load Documents
- 8Document Jam
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Load Non-standard Size Document
- 11If You Cannot Complete the Wireless Network Setup Configuration
- 12Your Scanner Cannot Be Detected on the Network During Installation
- 13Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 14Scanning with a mobile device
- 15What is the default password for my Brother machine?
- 16Set Up the Brother Machine Using Remote Setup (Windows)
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18I do not have or lost the black and white calibration sheet.
- 19I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 20Change the General Settings Using Remote Setup
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Reset Network Settings on the Machine
- 23(Video) Calibrate Your Brother Machine
- 24Error and Maintenance Indications
- 25If You Want to Check that Your Network Devices are Working Correctly
- 26Your Brother Machine Cannot Scan over the Network
- 27Set Up the Brother Machine Using Remote Setup (Mac)
- 28Discover the MAC address of the Brother network card.
- 29Check the IP Address of Network Devices
- 30Uninstall the drivers. (macOS 13 or greater)
- 31Uninstall the drivers. (macOS 10.14 - macOS 12)
- 32Check the firmware version.
- 33What is Brother iPrint&Scan?
- 34Calibrate Your Brother Machine
- 35Configure the Scan to Email Feature (Linux)
- 36Load a Plastic Card
- 37Load Standard Size Document
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39How to identify your Operating System (OS).
- 40Important points you need to confirm before configuring your Brother machine for a wireless network.
- 41Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 42Reset Your Brother Machine
- 43Install your Brother machine's software from Full Driver Package. (Windows)
- 44Update the Driver or Firmware for your Brother machine
- 45Access Web Based Management
- 46Open the Control Panel (For Windows)
- 47Check the Serial Number
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49What driver package format is supported by my Linux distribution?
- 50Scan using XSane or GIMP (Linux)