FAQs & Troubleshooting
Popular |
236 Results
- 1Paper Jam
- 2Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 3Ink Low
- 4Document Jam
- 5How to identify your Operating System (OS).
- 6Unable to Print XX
- 7"Offline" appears on the Status Monitor.
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Refill Ink
- 10The printer status is Offline or Paused.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Unable to Scan / Scan Unable
- 13Ink Box Full / InkBox Full
- 14Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19No Paper / No Paper Fed
- 20Set up your Brother machine on a wireless network.
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23Low Temperature
- 24Set up a Brother machine and your mobile device on a wireless network
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27(Video) Update the Driver or Firmware for your Brother machine
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Printing/ Scanning with a mobile device
- 30What is Brother iPrint&Scan?
- 31Paper Size Mismatch / Size Mismatch
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35(Video) Set up your Brother machine
- 36(Video) Load an Envelope (Manual Feed Slot)
- 37Change the printer driver settings (Windows/macOS)
- 38My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 39Print using only the black ink tank when the Color tanks have run out.
- 40Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 41What is the default password for my Brother machine?
- 42Where can I download Brother iPrint&Scan application for Mac?
- 43I installed scan-key-tool, but it does not work. (Linux)
- 44When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 45Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 46Clean the Scanner
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 49Correct the Paper Feed to Clear Vertical Lines
- 50Document is Jammed in the Top of the ADF Unit