FAQs & Troubleshooting
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177 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Printer Jam or Paper Jam
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4How to identify your Operating System (OS).
- 5Refill Ink
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10Install the Brother iPrint&Scan application (for mobile device)
- 11(Video) Load A4/Letter papers
- 12(Video) Load Envelopes
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14(Video) Update the Driver or Firmware for your Brother machine
- 15Access Web Based Management
- 16(Video) When I print photos, the color quality is not good.
- 17I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 18Other Problems
- 19(Video) Fill the ink tanks
- 20Ink Low
- 21Print using only the black ink tank when the Color tanks have run out.
- 22Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 23Add your Brother machine with AirPrint (macOS)
- 24(Video) How to Email Print
- 25Cannot print after a Windows 10 update (June 2020)
- 26Set up your Brother machine on a wireless network (Windows/macOS)
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28I cannot print on a wireless (Wi-Fi) network (Mac)
- 29Check the Print Quality
- 30The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 31Open the Control Panel (For Windows)
- 32Printing/ Scanning with a mobile device
- 33Cannot Scan XX or Unable to Scan XX
- 34What is the recommended paper?
- 35Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Brother iPrint&Scan cannot find my Brother machine (macOS)
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39Check the Print Alignment from Your Brother Machine
- 40Enable the Brother machine's network interface.
- 41Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 42Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44What is the Network Shared printing?
- 45Change the printer driver settings (Windows)
- 46Cannot Print XX or Print Unable XX
- 47Out of Memory
- 48Print the Network Configuration Report
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50What driver package format is supported by my Linux distribution?