FAQs & Troubleshooting
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131 Results
- 1Paper is Jammed Inside the Machine
- 2Printer Jam or Paper Jam
- 3Check the ink level and then press [Stop]
- 4Refill Ink
- 5Error and Maintenance LED Indications
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7I cannot find some option in the Printing preferences. (For Windows)
- 8How to identify your Operating System (OS).
- 9Print Unable XX
- 10Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 11Open the Control Panel (For Windows)
- 12"Offline" appears on the Status Monitor. (Windows)
- 13What driver package format is supported by my Linux distribution?
- 14Check the Print Alignment from Your Brother Machine
- 15(Video) Load A4/Letter papers
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17No Paper / No Paper Fed
- 18(Video) Change the Copy Shortcut button settings
- 19Paper Size Mismatch / Wrong paper size
- 20Reset Your Machine
- 21(Video) Fill the ink tanks
- 22Change the printer driver settings (Windows)
- 23(Video) When I print photos, the color quality is not good.
- 24I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 25Check the Print Quality
- 26The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 27(Video) Load Envelopes
- 28Delete print jobs from the print queue.
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30Load Paper in the Manual Feed Slot
- 31Unable to Scan
- 32Clean the Print Head from Your Brother Machine
- 33I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 35I cannot print from my computer via USB.
- 36Clean the Paper Pick-up Rollers
- 37I cannot connect my machine to a Windows 11 computer via USB.
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39Firewall port requirements of the Scan Key Tool (Linux)
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41Sleep
- 42Reduce Printing Noise
- 43Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 44Improve poor print quality.
- 45When I print images, the quality is not good (Linux)
- 46Delete a network scanner entry. (Linux)
- 47(Video) Set up your Brother machine
- 48High Temperature
- 49Uninstall the Brother Software and Drivers (Windows)
- 50I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)