FAQs & Troubleshooting
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305 Results
- 1Use Universal Print (Windows)
- 2Use Universal Print (Mac)
- 3(Video) Load A4/Letter paper
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Paper is Jammed inside the Machine
- 7(Video) Replace the Toner Cartridge
- 8Load Paper in the Multi‑purpose Tray (MP Tray)
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Printing/ Scanning with a mobile device
- 13I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 14Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 15Paper is Jammed in the 2-sided Tray
- 16Paper is Jammed in the Back of the Machine
- 17Wrinkles or creases
- 18Send or Receive an Email Securely Using SSL TLS
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 23(Video) Connect telephone line and power cords
- 24Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 27Document Jam
- 28Paper is Jammed in the MP tray
- 29Replace Drum
- 30Image skewed
- 31Manage Your Network Machine Securely Using Web Based Management
- 32What is Brother iPrint&Scan?
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34How to identify your Operating System (OS).
- 35Drum End Soon
- 36Scan a document from a Windows XP application
- 37Where can I find my Brother machine's serial number?
- 38Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 39Load Thick Paper in the Paper Tray
- 40Easy Scan to E-mail
- 41Import a Certificate and Private Key
- 42Print on Both Sides of the Paper (Macintosh)
- 43Load and Print on Envelopes Using the MP Tray
- 44(Video) Unpack your Brother machine
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48What is AirPrint?
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)