FAQs & Troubleshooting
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283 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Replace the Toner Cartridge
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7Scan Using Secure Function Lock 3.0
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 13What is Brother iPrint&Scan?
- 14The printer status is Offline or Paused.
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16(Video) Set up your Brother machine
- 17I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 18Paper is Jammed in the Paper Tray
- 19Document Jam
- 20When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 21(Video) Unpack your Brother machine
- 22Replace the Drum Unit
- 23No Drum Unit
- 24WT Box End Soon
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 30Replace Fuser
- 31Belt End Soon
- 32Cannot print after a Windows 10 update (June 2020)
- 33Enable the Brother machine's network interface.
- 34(Video) Connect telephone line and power cords
- 35Scan Unable ##
- 36Drum Stop
- 37Paper is Jammed underneath the Paper Tray
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40No Waste Toner
- 41Calibrate Colour Output
- 42Toner Low
- 43Paper is Jammed in the Manual Feed Slot
- 44Replace the Waste Toner Box
- 45Paper is Jammed in the Back of the Machine
- 46Curled or wavy
- 47I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 48Can I print on transparencies e.g. for overhead projectors?
- 49No Belt Unit
- 50Out of Memory/Print Data Full