FAQs & Troubleshooting
Latest |
233 Results
- 5109/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5228/07/2022Update the Driver or Firmware for your Brother machine
- 5326/07/2022Configure and use the Scan Key Tool (Linux)
- 5419/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 5530/06/2022I can print but cannot scan via network. (For Mac)
- 5623/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5709/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5820/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6011/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6107/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6201/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6324/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6424/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6517/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6615/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6710/11/2021Open the Control Panel (For Windows)
- 6814/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6912/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7018/05/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7131/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7224/03/2021Set up your Brother machine on a wireless network.
- 7319/03/2021I get a TS error when trying to print on a wireless network.
- 7419/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7502/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7622/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 7716/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 7829/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7924/12/2020Printing/ Scanning with a mobile device
- 8024/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8115/10/2020Install PaperPort™ 12SE onto Windows 10.
- 8214/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8327/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8416/07/2020Cannot print after a Windows 10 update (June 2020)
- 8506/07/2020Scan using XSane or GIMP (Linux)
- 8606/07/2020Important points for specifying the scan area (Linux)
- 8706/07/2020What driver package format is supported by my Linux distribution?
- 8802/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8902/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9013/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9111/05/2020Enable the Brother machine's network interface.
- 9206/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9306/04/2020Delete a network scanner entry. (Linux)
- 9419/03/2020Check the remaining ink or toner level (Linux)
- 9525/12/2019Protect your Brother machine against unauthorised access over the network
- 9606/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 9703/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9803/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9927/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 10030/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.