FAQs & Troubleshooting
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235 Results
- 1(Video) Replace Toner
- 2Replace Drum
- 3Document Jam (With Video Instructions)
- 4My Brother machine could not be found over the network when I installed drivers on my PC.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Jam Inside (With Video Instructions)
- 7"Offline" appears on the Status Monitor.
- 8Wireless setup is requesting a WPS PIN to complete the setup
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10How to identify your Operating System (OS).
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Load paper in the paper tray
- 13Jam Rear (With Video Instructions)
- 14Turn the Toner Save Mode on or off.
- 15What is Brother iPrint&Scan?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17Print both sides of paper or a booklet automatically
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Drum !
- 21I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 22Set up your Brother machine on a wireless network.
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Can I print from or scan to Android™ Smartphone?
- 26Jam Tray (With Video Instructions)
- 27What driver package format is supported by my Linux distribution?
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29Add your Brother machine with AirPrint (macOS)
- 30I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 31Manual Feed
- 32Toner Low or Prepare New Toner Cartridge
- 33What kind of envelopes and labels are recommended for printing?
- 34(Video) Unpack your Brother machine
- 35(Video) Load A4/Letter paper
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Jam 2-sided
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40Open the Control Panel (For Windows)
- 41I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 42Black toner marks across the page
- 43(Video) Load an Envelope (Manual Feed Slot)
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45Cannot print after a Windows 10 update (June 2020)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48Delete print jobs from the print queue.
- 49I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 50Printing/ Scanning with a mobile device