FAQs & Troubleshooting
![]() |
Popular |
90 Results
- 1Load Receipts, Clippings, Photos, and Other Documents
- 2How to identify your Operating System (OS).
- 3Load Non-standard Size Documents
- 4Load Documents Longer than Standard Size
- 5Load Business Cards
- 6Load Documents
- 7Save Scanned Documents on Your Computer
- 8Load a Plastic Card
- 9What is Brother iPrint&Scan?
- 10Set a Login Password for Web Based Management
- 11Replace the Pick Up Roller
- 12Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 13Reset the Usage Counters
- 14Wireless LAN Error Codes
- 15Clean the Scanner and Rollers
- 16Load Standard Size Documents
- 17Set up your Brother machine on a wireless network.
- 18Acceptable Documents
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Where can I download Brother iPrint&Scan application for Mac?
- 21Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 22Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 23What is the default password for my Brother machine?
- 24Send an Email Securely
- 25Set the Date and Time Using Web Based Management
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Replace the Brake Roller
- 29Document Jam
- 30Reset the network settings to the factory default.
- 31Configure the Scan to Email Feature (Linux)
- 32Set up a Scan to SFTP Profile
- 33Access Web Based Management
- 34Check the Network Name (SSID) that your machine is connected to.
- 35Check your machine's IP Address or Node Name
- 36Uninstall the driver (OS X 10.10 or greater).
- 37Command List of brscan. (Linux)
- 38Update the Driver or Firmware for your Brother machine
- 39Your Brother Machine Cannot Scan over the Network
- 40Scanning and Other Problems
- 41Set Up the Brother Machine Using Remote Setup (Windows®)
- 42Use TX Verification Mail
- 43Check the firmware version.
- 44Open the Control Panel (For Windows)
- 45Set up a Scan to FTP Profile
- 46Scanning with a mobile device
- 47Discover the MAC address of the Brother network card
- 48My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 49Scan using XSane or GIMP (Linux)
- 50Secure Function Lock 3.0