FAQs & Troubleshooting
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89 Results
- 114/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 210/01/2024What is the default password for my Brother machine?
- 326/09/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 421/06/2023Uninstall the driver (OS X 10.10 or greater).
- 517/03/2023Open the "Scanners and Cameras" and Properties.
- 613/12/2022How to identify your Operating System (OS).
- 713/10/2022Reset Your Brother Machine
- 813/10/2022Reset the Usage Counters
- 913/10/2022Save Scanned Documents on Your Computer
- 1013/10/2022Check the Serial Number
- 1105/09/2022Set Up the Brother Machine Using Remote Setup (Windows®)
- 1201/09/2022Set Up the Brother Machine Using Remote Setup (Mac)
- 1301/09/2022Register an Email Address Using Remote Setup
- 1401/09/2022Check Supplies Replacement Cycle
- 1522/08/2022Configure the Scan to Email Feature (Linux)
- 1628/07/2022Update the Driver or Firmware for your Brother machine
- 1723/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1820/04/2022Uninstall the Brother Software and Drivers (Windows)
- 1914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2011/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 2124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2210/03/2022Check your machine's IP Address or Node Name
- 2315/11/2021Set up your Brother machine on a wireless network.
- 2410/11/2021Open the Control Panel (For Windows)
- 2512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2614/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2706/07/2020Scan using XSane or GIMP (Linux)
- 2806/07/2020Important points for specifying the scan area (Linux)
- 2906/07/2020What driver package format is supported by my Linux distribution?
- 3002/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3111/05/2020Enable the Brother machine's network interface.
- 3206/04/2020Delete a network scanner entry. (Linux)
- 3303/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 3420/12/2019Access Web Based Management
- 3506/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 3629/10/2019Pre-Required Procedures (Linux)
- 3710/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 3810/05/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 3921/03/2019Secure Function Lock 3.0
- 4021/03/2019Scanning with a mobile device
- 4107/03/2019What is Brother iPrint&Scan?
- 4229/01/2019Command List of brscan. (Linux)
- 4329/01/2019Uninstall the scanner driver. (Linux)
- 4429/01/2019Uninstall Scan-key-tool. (Linux)
- 4523/03/2018If You Want to Check that Your Network Devices are Working Correctly
- 4623/03/2018Your Brother Machine Cannot Scan over the Network
- 4723/03/2018Your Scanner Cannot Be Detected on the Network During Installation
- 4823/03/2018If You Cannot Complete the Wireless Network Setup Configuration
- 4915/02/2018Change the General Settings Using Remote Setup
- 5015/02/2018Scanning and Other Problems