FAQs & Troubleshooting
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89 Results
- 1What is Brother iPrint&Scan?
- 2Load a Plastic Card
- 3Load Standard Size Documents
- 4Enable the Brother machine's network interface.
- 5Set up a Scan to Network Profile
- 6Replace the Brake Roller
- 7Your Scanner Cannot Be Detected on the Network During Installation
- 8Load Documents Longer than Standard Size
- 9Document Jam
- 10Use TX Verification Mail
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Set the Date and Time Using Web Based Management
- 13Discover the MAC address of the Brother network card
- 14Clean the Scanner and Rollers
- 15Set up a Scan to SFTP Profile
- 16Turn Setting Lock On
- 17Install PaperPort™ 12SE / 14SE (Windows)
- 18Load Documents
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20Save Scanned Documents on Your Computer
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22How to identify your Operating System (OS).
- 23Scanning with a mobile device
- 24What driver package format is supported by my Linux distribution?
- 25Reset the Usage Counters
- 26Wireless LAN Error Codes
- 27Upload Scanned Data to an SFTP Server
- 28Load Non-standard Size Documents
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Uninstall the driver (OS X 10.10 or greater).
- 31Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 32Register an Email Address Using Remote Setup
- 33Update the Driver or Firmware for your Brother machine
- 34Change the General Settings Using Remote Setup
- 35Scanning and Other Problems
- 36Set a Login Password for Web Based Management
- 37Change the General Settings from the Control Panel
- 38Send an Email Securely
- 39Upload Scanned Data to a Mapped Network Drive (CIFS) Server
- 40Check the Network Name (SSID) that your machine is connected to.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42Set up a Scan to FTP Profile
- 43Reset Your Brother Machine
- 44Reset the network settings to the factory default.
- 45Pre-Required Procedures (Linux)
- 46Your Brother Machine Cannot Scan over the Network
- 47Set Up the Brother Machine Using Remote Setup (Windows®)
- 48Load Business Cards
- 49Open the "Scanners and Cameras" and Properties.
- 50What is the default password for my Brother machine?