FAQs & Troubleshooting
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51 Results
- 1Reset Your Brother Machine
- 2Install PaperPort™ 12SE / 14SE (Windows)
- 3Save Scanned Documents on Your Computer
- 4How to identify your Operating System (OS).
- 5Reset the Usage Counters
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Error and Maintenance Indications
- 8Document Jam
- 9The scanning speed is slow when scanning from my machine. (Windows)
- 10Scanning and Other Problems
- 11Acceptable Documents
- 12Load a Plastic Card
- 13Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 14Set Up the Brother Machine Using Remote Setup (Windows®)
- 15Open the Control Panel (For Windows)
- 16My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Clean the Scanner and Rollers
- 19Check the Serial Number
- 20Load Documents Longer than Standard Size
- 21Check the firmware version.
- 22Load Documents
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24Replace the Brake Roller
- 25Where can I download Brother iPrint&Scan application for Mac?
- 26Important points for specifying the scan area (Linux)
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Scan using XSane or GIMP (Linux)
- 29Change the General Settings Using Remote Setup
- 30Update the Driver or Firmware for your Brother machine
- 31Set Up the Brother Machine Using Remote Setup (Mac)
- 32Load Receipts, Clippings, Photos, and Other Documents
- 33Load Non-standard Size Documents
- 34Load Business Cards
- 35Load Standard Size Documents
- 36Printing/ Scanning with a mobile device
- 37Uninstall the driver (OS X 10.10 or greater).
- 38What driver package format is supported by my Linux distribution?
- 39Command List of brscan. (Linux)
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41Open the "Scanners and Cameras" and Properties.
- 42Uninstall the scanner driver. (Linux)
- 43Uninstall Scan-key-tool. (Linux)
- 44Pre-Required Procedures (Linux)
- 45Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 46Service Call Indications
- 47Configure the Scan to Email Feature (Linux)
- 48Delete a network scanner entry. (Linux)
- 49Check Supplies Replacement Cycle
- 50Replace the Pick Up Roller