FAQs & Troubleshooting
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93 Results
- 1Scanning and Other Problems
- 2What is Brother iPrint&Scan?
- 3How to identify your Operating System (OS).
- 4Load Documents Longer than Standard Size
- 5Reset the Usage Counters
- 6Document Jam
- 7The scanning speed is slow when scanning from my machine. (Windows)
- 8Clean the Sensors
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Replace the Separation Pad
- 11Set up a Scan to Network Profile
- 12I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Your Scanner Cannot Be Detected on the Network During Installation
- 15Use TX Verification Mail
- 16Save Scanned Documents on Your Computer
- 17Replace the Pick Up Roller
- 18Clean the Scanner and Rollers
- 19Check Supplies Replacement Cycle
- 20Scanning with a mobile device
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Check the Serial Number
- 23Load a Plastic Card
- 24Load Business Cards
- 25Configure Public Mode for Secure Function Lock 3.0
- 26Manage Multiple Certificates
- 27Access Web Based Management
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Card Jam
- 30Acceptable Documents
- 31Error and Maintenance Messages
- 32Check your machine's IP Address or Node Name
- 33What is the default password for my Brother machine?
- 34My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 35Command List of brscan. (Linux)
- 36Restrict Scan Functions from External Devices
- 37Import and Export a CA Certificate
- 38Register an Email Address Using Web Based Management
- 39Secure Function Lock 3.0
- 40Change the General Settings from the Control Panel
- 41Set or Change the Setting Lock Password
- 42Wireless LAN Error Codes
- 43Set up a Scan to SFTP Profile
- 44Register an Email Address Using Remote Setup
- 45Configure Date and Time Using Web Based Management
- 46Check the firmware version.
- 47Send Scanned Data to an Email Server
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Reset Your Brother Machine
- 50I cannot install the scanner driver in Ubuntu 21.04. (Linux)