FAQs & Troubleshooting
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110 Results
- 1Replace Pad
- 2What driver package format is supported by my Linux distribution?
- 3Replace Roller
- 4Replace Parts
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Document Jam
- 7No Profile set
- 8The scan speed is too slow.
- 9Scan from the Brother iPrint&Scan application using Windows Phone.
- 10How to identify your Operating System (OS).
- 11Command List of brscan. (Linux)
- 12"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14Configuring frequently-used scan settings on your computer.
- 15The document was not fed.
- 16TWAIN or WIA errors appear when starting to scan. (Windows)
- 17Hub is Unusable (Other Error)
- 18The LCD displays an error code when I use Web icon (Brother Web Connect).
- 19Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 20Can I print from or scan to Android™ Smartphone?
- 21I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 22Vertical lines are seen in the scanned image.
- 23Configure the Scan to Email Feature (Linux)
- 24Easy Scan to E-mail
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26Open the Control Panel (For Windows)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28TWAIN errors appear when starting to scan. (Macintosh)
- 29Can not scan a long document.
- 30Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33Check your machine's IP Address or Node Name
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 36Important points for specifying the scan area (Linux)
- 37Other Error (Other Error)
- 38Install PaperPort™ 12SE onto Windows 10.
- 39Changing scan settings in ControlCenter.
- 40Load Documents
- 41How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 42The Brother software cannot be installed.
- 43A page that is not a blank page is skipped.
- 44USB Write-protected
- 45Cannot delete a Card Scan shortcut.
- 46USB Flash Drive is Full
- 47Shortcuts Full
- 48Address Book Full
- 49Bleed through is seen in the scanned image.
- 50I cannot start ControlCenter.