FAQs & Troubleshooting
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24 Results
- 1How to identify your Operating System (OS).
- 2Install the Output Tray
- 3Where can I download Brother iPrint&Scan application for Mac?
- 4I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
- 5Command List of brscan. (Linux)
- 6Configure the Scan to Email Feature (Linux)
- 7Change the brscan5 scan settings using XSane (Linux)
- 8Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 11I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 12Delete a network scanner entry. (Linux)
- 13Uninstall the drivers. (macOS 13 or greater)
- 14Uninstall the Brother Software and Drivers (Windows)
- 15The scanning speed is slow when scanning from my machine. (Windows)
- 16I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 17I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 18I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20What driver package format is supported by my Linux distribution?
- 21Important points for specifying the scan area (Linux)
- 22Update the Driver or Firmware for your Brother machine
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Check the firmware version.