FAQs & Troubleshooting
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Popular |
54 Results
- 1How to identify your Operating System (OS).
- 2Load Documents Longer than Standard Size
- 3Clean the Sensors
- 4Load Business Cards
- 5Document Jam
- 6Scanning and Other Problems
- 7Reset the Usage Counters
- 8Clean the Scanner and Rollers
- 9Load Standard Size Documents
- 10The scanning speed is slow when scanning from my machine. (Windows)
- 11Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 12Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 13Update the Driver or Firmware for your Brother machine
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Check the firmware version.
- 16Open the Control Panel (For Windows)
- 17Acceptable Documents
- 18Replace the Separation Pad
- 19Uninstall the drivers. (macOS 13 or greater)
- 20Uninstall the drivers. (macOS 10.14 - macOS 12)
- 21Error and Maintenance Indications
- 22Where can I download Brother iPrint&Scan application for Mac?
- 23Change the General Settings Using Remote Setup
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Configure the Scan to Email Feature (Linux)
- 28What driver package format is supported by my Linux distribution?
- 29Scan using XSane or GIMP (Linux)
- 30Change the brscan5 scan settings using XSane (Linux)
- 31Command List of brscan. (Linux)
- 32Delete a network scanner entry. (Linux)
- 33Important points for specifying the scan area (Linux)
- 34Uninstall the scanner driver. (Linux)
- 35Uninstall Scan-key-tool. (Linux)
- 36Pre-Required Procedures (Linux)
- 37Scan Using Bus Power Mode
- 38What is Remote Setup?
- 39Scan Using Apple Image Capture
- 40Set Up the Brother Machine Using Remote Setup (Mac)
- 41Set Up the Brother Machine Using Remote Setup (Windows®)
- 42Save Scanned Documents on Your Computer
- 43Load a Plastic Card
- 44Check Supplies Replacement Cycle
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46Load Documents
- 47Card Jam
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Printing/ Scanning with a mobile device
- 50Replace the Pick Up Roller
