FAQs & Troubleshooting
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- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 5Where can I find my Brother printer's serial number?
- 6How do I clear the display?
- 7How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 8How do I transfer label templates with P-touch Transfer Express?
- 9What type of barcodes can be printed with the P-touch machine?
- 10Why does my machine display "CUTTER ERROR!"? What should I do?
- 11The top and base layers of the laminated tape are misaligned.
- 12How do I make a label with a barcode?
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 15How do I change the character style in the middle of the line?
- 16I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 17Can my printer use TZ/TZe tapes?
- 18The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 19How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 20How do I print vertically?
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22How do I change the label length?
- 23How do I type an uppercase letter?
- 24How do I calibrate a label length?
- 25Can the P-touch be used as a printer?
- 26How do I adjust the tape margin?
- 27Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 28Can I directly operate my printer from a self-developed application software and print a label?
- 29How to delete the registry information and files related to the printer driver
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31How to identify your Operating System (OS) for Windows or Mac
- 32When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 33How do I print vertical text? (P-touch Editor 5.x for Windows)
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 38How can I print multiple copies of a label?
- 39How do I change the character size?
- 40How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 41How do I type symbols?
- 42Printing is not possible. (USB connection)
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44How do I reset the machine to the default settings?
- 45I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 46My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 47(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How to open the Devices and Printers window
- 49The tape got jammed or stuck in the printer.
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)