FAQs & Troubleshooting
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91 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Printing is not possible. (USB connection)
- 3What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 4Where can I find my Brother printer's serial number?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 7How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9Power Supply (PT-2430PC)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 13Can I print from any software other than P-touch Editor? (for Windows)
- 14P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17How is the print head cleaning cassette used?
- 18Can my printer use TZ/TZe tapes?
- 19How to identify your Operating System (OS) for Windows or Mac
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How can I print without displaying the print monitor screen?
- 24The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 25How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 29The tape got jammed or stuck in the printer.
- 30How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 31I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 32How to open the Devices and Printers window
- 33Can I directly operate my printer from a self-developed application software and print a label?
- 34Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 35How to delete the registry information and files related to the printer driver
- 36I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 37How do I start P-touch Editor Lite when connecting the printer to my computer?
- 38(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 42I connected multiple printers of the same model to one computer but can only print from one of them.
- 43My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 44I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 45Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 46The top and base layers of the laminated tape are misaligned.
- 47How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 48How do I install a tape cassette?
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)