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FAQs & Troubleshooting

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13 Results

  • 1
    Why does my machine display "Line Limit!" when I press the Enter key?
  • 2
    Can my printer use TZ/TZe tapes?
  • 3
    Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
  • 4
    Why does my machine display "TEXT TOO LONG!" when I press the print key?
  • 5
    The tape got jammed or stuck in the printer.
  • 6
    The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
  • 7
    The top and base layers of the laminated tape are misaligned.
  • 8
    How do I change the size of characters?
  • 9
    Why doesn't my machine turn on when Power key is pressed?
  • 10
    When I press the print key, the power turns off.
  • 11
    How do I stop printing immediately?
  • 12
    Why do stripes appear on my label?
  • 13
    The printed label contains blank horizontal lines.
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