FAQs & Troubleshooting
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269 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Fill the ink tanks
- 3Paper Jam
- 4Paper Size Mismatch
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Unpack your Brother machine
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11(Video) Connect telephone line and power cords
- 12Set up a Brother machine and your mobile device on a wireless network
- 13Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 14Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15Check the Print Alignment from Your Brother Machine
- 16Load envelopes
- 17Brother iPrint&Scan cannot find my Brother machine (macOS)
- 18What is Brother iPrint&Scan?
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24Check the Print Quality
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 26Print as a Poster (Windows®)
- 27Refill Ink
- 28I cannot scan via network.
- 29Unusable Device
- 30How do I print since Google Cloud Print is discontinued?
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Printing is slow or printed images are too dark (Windows)
- 33Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 34Telephone Line Interference/VoIP.
- 35(Video) Update the Driver or Firmware for your Brother machine
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37Easy Scan to E-mail
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 41Reduce Printing Noise
- 42What is AirPrint?
- 43How to identify your Operating System (OS).
- 44Low Temperature
- 45High Temperature
- 46Print using only the black ink tank when the Color tanks have run out.
- 47Where is the USB/Ethernet port on the machine?
- 48I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50Change the Print Setting Options When Having Printing Problems